BMW Group Financial Services USA



BMW Group Financial Services was established to support the sales and marketing of BMW products, BMW Group Financial Services NA, LLC has expanded beyond the leasing, retail and commercial financing of a traditional captive-finance company to offer a broad variety of products tailored for the BMW customer as well as the MINI and Rolls-Royce customer.

These products, to enhance the BMW and MINI ownership experience, range from unique iPhone and smartphone mobile apps to ones which protect owners against the hazards and normal wear-and-tear of ordinary driving.

The Group also provides financing to BMW dealers for expanding dealership capabilities and enhancing overall operations. With more than $34 billion in serviced assets and 1,000,000 automotive lending customers across the U.S., Canada, Mexico and Brazil, BMW Group Financial Services finances almost three quarters of the BMWs sold or leased in North America.












BMW of North America, LLC (BMW NA) was established in 1975 as the United States importer of BMW luxury/performance vehicles.

BMW of North America assumed import and distribution responsibilities for BMW motorcycles in 1980. BMW of North America also began to distribute light trucks in 1999.




















BMW of North America’s Corporate Headquarters is located in Woodcliff Lake, New Jersey. Its Eastern Regional Headquarters and Technical Training Center is located in Woodcliff Lake, New Jersey. A Vehicle Preparation Center is in Port Jersey, NJ and a Regional Distribution Center is in Nazareth, PA


BMW of North America, LLC 

300 Chestnut Ridge Road
Woodcliff Lake, NJ







Current CEO


Ian Smith

Current CEO of BMW Group Financial Services USA and Region Americas (as on 26Nov 2020).















The Global BMW Locations:

With its three brands BMW, MINI and Rolls-Royce, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and innovative mobility services. The economic success of the company is based on long-term thinking and responsible action, as well as ecological and social sustainability throughout the value chain – at local, national and international level: As a global company, the BMW Group operates 31 production and assembly facilities in 15 countries and has a global sales network in more than 140 countries. As of December 2018, the BMW Group had a workforce of 134,628 employees.













Europe, Asia, Northern and Middle America, Africa, Oceania, South America, worldwide.










Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Malta, Mexico, Middle East (Dubai), Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, USA










The Locations of BMW Financial Services














BMW of North America, LLC

300 Chestnut Ridge Road

Woodcliff Lake, NJ 07677-7731


Customer Relations




BMW Financial Services

Inquiries regarding products and services for new vehicles, Certified Pre-owned vehicles, Personal Banking or Credit Cards.




BMW i Hotline for electric plug-in hybrid vehicles.





BMW owners Safety and emission recall



BMW owners Key Replacement





Monday – Thursday 9:00 AM – 9:00 PM ET
Friday: 9:00 AM – 6:00 PM ET



BMW Genius Hotline for your product Query


1-844-4GENIUS (443-6487)


Monday – Thursday 9:00 AM – 9:00 PM ET
Friday: 9:00 AM – 6:00 PM ET
Saturday: 10:00 AM – 7:00 PM ET










Home Page













BMW all models












Services and Offers


BMW balloon financing.

Get all the benefits and security of ownership with low monthly payments. BMW Financial Services offers two balloon financing options –

 *BMW Select

 *BMW Owner’s Choice


BMW  i  financing.

If your dream is to drive electric, custom financing options for BMW i vehicles can make your dream come true. You could finance your home charging station, receive up to $7,500 in Federal income tax credits, and more.








Create BMW Account












Apply for BMW finance













Contact a Dealer













Career & Opportunities


If any candidate is passionate about changing the way the world moves for good then there’s never been a more exciting time to be part of the BMW Group; the brands BMW, MINI, Rolls-Royce and BMW Motorrad have made the world’s leading premium manufacturer of cars and motorcycles as well as provider of premium financial and mobility services.

Click here for job opportunity…












Be a BMW Dealer










Become A BMW Step Certified Technician















1) What payment options are available?

BMW Financial Services offers a variety of easy, convenient payment methods.

Online with your My BMW account
Easily manage your account online with My BMW. From here, you can make one-time electronic payments, enroll in EasyPay automatic payments, sign up for Paperless Statements, view your Account Statements, and more.

Pay By Phone
Call 800-578-5000 and make a one-time payment with your checking/savings account or debit card for the same day or schedule your payment for a future date.

Pay By Mail
Tear off and return the bottom portion of your Account Statement with your payment. (If you’re signed up for paperless statements, print the return portion). Make checks payable to BMW Financial Services and include your 10-digit BMW Financial Services account number.



2) When will I receive my monthly Account Statements?

Account Statements are delivered approximately 14 days before a payment is due. You’ll receive a notification by mail or by email if you’re enrolled in paperless statements.

You can also view your Account Statement any time by signing into My BMW.



3) How are my payments applied?


Payments are first credited to unpaid finance charges, then to the outstanding principal balance, then to any outstanding fees. Your Account Statement will break down how your payments have been allocated.

Amortization schedules are always available through your My BMW account.



4) Can I make a payment with my debit or credit card?

While debit cards are acceptable, we unfortunately cannot accept credit cards for regular monthly payments.



5) Is there a grace period for late charges?


Grace periods – the amount of time between a due date and the assessment of late fees – are regulated by state governments. Please refer to the Account Summary section of your Account Statement to determine if you are eligible for a grace period.



6) Can I make a payment greater than my regular scheduled monthly payment?


Yes. If you pay more than the Total Amount Due, the extra payment will be applied to your principal balance. This may reduce the interest you pay over the life of your account and may reduce your final payment or shorten the term of your financing agreement.



7) How are payment credits applied?


Payment credits are applied on your scheduled due date and will be reflected on your Account Statement.



8) What happens if I miss a payment?


Late payments (more than 29 days past due), missed payments, or other defaults on your account may be reflected on your credit report. In accordance with Federal law, you are hereby notified that a negative credit report reflecting on your credit records may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligation.







Complaints, Reviews, BBB reviews










* The whole information was resourced from…the official website of BMW Financial services USA at



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